SHIPPING.

*Shipping may take longer than expected due to delays caused by the Covid-19 pandemic. Please makes plans to order in advance.*

Orders typically ship out in 2-3 business days. For preorder items, please check the delivery time in product description.

Once your order ships you will receive an email with tracking information. Your order may include multiple tracking links and arrive in separate packages.

To serve our global customers in the fastest possible manner, we use a variety of carriers and ship from facilities in the U.S. and Hong Kong. For shipping within the U.S. and Hong Kong, please allow 3 to 5 business days (or longer in case of unexpected circumstances) for delivery. For the rest of the world, please allow 10-14 business days. 

Shipping times on international orders can take up to 4 weeks.  If you haven't received your package after 4 weeks, please contact us here.  

We ship packages DDU (duties and taxes unpaid). Please be aware that customs may be charged on buyers end. 

Shipping to the U.S.: US$9 (Free over US$75)

Shipping to Hong Kong: HK$50 (Free over HK$500)

Rest of the world: US$15-30 depending on location

 

RETURNS.

We only accept returns of unworn products within 14 days of the customer receiving the product. Items cannot be returned if they have been washed, damaged, used for a photoshoot, have tags removed, or have been exposed to strong odors like smoke, perfume, or animals. If you would like to make a return please contact us for return instructions – please include your order number in the email.

Please ship your package using a trackable delivery service and keep the tracking details for your records. We are not responsible for packages we do not ship.

We only accept merchandise purchased from our store or our website. We do not accept merchandise purchased at other retailers.